Refund, Replacement and Cancellation Policy

Our focus is complete customer satisfaction and we try our best to create the suitable design and concepts for our customers.

Cancellation Policy
For Cancellation, please contact us via email([email protected]).

1. A request for cancellation can be raised for high-value products ONLY(i.e. ball throwing machines and accesories purchased with it only).
2. Requests received after 10 business days from the purchase date or after dispatch, whichever occurs first, the cancellation process cannot take place.
3. The payment gateway/transaction charges will not be refunded.
4. The request for cancellation of order will only be considered if there is any proper/genuine reason.
5. The request for cancellation of order cannot be processed if purchased during a sale or with an offer.


Replacement Policy
For Replacement, please contact us via email([email protected]).

1. A request for replacement can be raised for the products purchased directly from us.
2. Requests received after 10 business days from the purchase date will not be considered.
3. The request for replacement of order or part of order will only be considered if
  a. there is any proper/genuine reason.
  b. there is no physical damage and/or intentional tampering with the product or with it's accessories
  c. there is any manufacturing defect
  d. not purchased during an offer or sale
5. Once the request for replacement is approved, the product with the accessories have to be shipped to our office/warehouse for inspection.
Shipping Address:

                        Leverage House,
                        #39/104 
                        AFOCHS Colony, 
                        Vayupuri, 
                        Sainikpuri, 
                        Hyderabad, 
                        Telangana-500094
                    

6. We will check the product for any manufacturing defect or tampering/physical damage once we receive it.
  a. If there is no tampering/physical damage the replacement process will be initiated and be processed within 15 days.
  b. If there is any tampering/physical damage the service charges will be intimated via mail
7.The consumer will also be responsible for repackaging, shipment, and payment for shipment back to us.


Refund Policy
For Refund, please contact us via email([email protected]).

1. A request for Refund can be raised for the products purchased directly from us.
2. Requests received after 10 business days from the purchase date will not be considered.
3. The payment gateway/transaction charges will not be refunded.
4. The request for refund of order will only be considered if
  a. there is any proper/genuine reason.
  b. there is no physical damage and/or intentional tampering with the product or with it's accessories
  c. the product or it's accessories are not used
  d. there is any manufacturing defect
  e. not purchased during an offer or sale
5. Once the request for refund is approved, the product with the accessories have to be returned/shipped to our office/warehouse for inspection.
Return Address:

                        Leverage House,
                        #39/104 
                        AFOCHS Colony, 
                        Vayupuri, 
                        Sainikpuri, 
                        Hyderabad, 
                        Telangana-500094
                    

6. We will check the product for any manufacturing defect or tampering/physical damage once we receive it and initiate the refund.
7.The consumer will also be responsible for repackaging, shipment, and payment for shipment back to us.